Duties and Responsibilities:
• Complexity
• Conduct needs analysis to identify required skills, knowledge, and workflows for effective product utilization for internal and external customers.
• Design and deliver engaging learning experiences using a variety of methods (e.g., eLearning, videos, classroom training) based on adult learning principles.
• Maintain expertise in assigned product functionality, customer workflows, and internal applications.
• Create and maintain training materials, ensuring alignment with system updates.
• Act as a resource to support, implementation, sales and other groups.
• Continuously monitor and solicit feedback on all training programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption.
• Decipher usage analytics and determine improvements or retirements of materials.
• Create instruction that enhances the retention, transfer, and application of knowledge, skills, and attitudes specific to roles, performance, culture, and outcomes.
• Other duties as assigned.
Required Work Experience:
• 5+ years' experience with adult learning, instructional design, curriculum development, and professional development.
• 3+ years' hands-on experience developing formalized business and software education and training through traditional and Agile development lifecycles including SAFe and/or Scrum.
• 3+ years' experience consulting with clients or business partners to determine the best instructional solutions and/or strategies.
• Exemplify digital dexterity with technology suites such as: Articulate, Vyond, Adobe Captivate, Lectora, MS Office, Adobe Creative Suite (Premiere Pro, After Effects, Audition, Illustrator, InDesign, Photoshop), and Camtasia Studio.
• Excellent verbal and written communication skills, including a strong attention to detail.
• Delivery of training and formal business presentations.
• Highly motivated, energetic, and enthusiastic self-starter with the ability to work with a team as well as independently.
• Clinical Laboratory or general Healthcare Industry experience.
• Basic graphic design knowledge and image editing.
• Creative, artistic, and organized.
Required Education:
Bachelor's Degree in Instructional Design, Graphic Design, Adult Learning, Educational Psychology, or related field preferred and/or sufficient on-the-job experience.
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